BibTeX record conf/ecis/PuvvalaJRV15

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@inproceedings{DBLP:conf/ecis/PuvvalaJRV15,
  author    = {Abhinay Puvvala and
               Ashish Kumar Jha and
               Veerendra Kumar Rai and
               Harrick Mayank Vin},
  title     = {Inefficiencies in {IT} Production Support Operations: Detection and
               Impact Analysis},
  booktitle = {23rd European Conference on Information Systems, {ECIS} 2015, M{\"{u}}nster,
               Germany, May 26-29, 2015},
  year      = {2015},
  crossref  = {DBLP:conf/ecis/2015},
  url       = {http://aisel.aisnet.org/ecis2015\_cr/145},
  timestamp = {Thu, 22 Feb 2018 16:52:21 +0100},
  biburl    = {https://dblp.org/rec/bib/conf/ecis/PuvvalaJRV15},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/ecis/2015,
  editor    = {J{\"{o}}rg Becker and
               Jan vom Brocke and
               Marco de Marco},
  title     = {23rd European Conference on Information Systems, {ECIS} 2015, M{\"{u}}nster,
               Germany, May 26-29, 2015},
  year      = {2015},
  url       = {http://aisel.aisnet.org/ecis2015/},
  timestamp = {Thu, 22 Feb 2018 16:52:21 +0100},
  biburl    = {https://dblp.org/rec/bib/conf/ecis/2015},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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